What type of cleaning agents do you use?
Flooring Expressions has earned the reputation of “Indianapolis's safest carpet cleaner” because we only use non-toxic, pet- and child-safe cleaning solutions. Furthermore, our green cleaning products are biodegradable, so they won’t harm the environment or damage your property. Our steam cleaning rinses use softened, filtered water that leaves behind no residue. For a cleaner, greener way for all your home cleaning needs, Flooring Expressions has you covered!
How long does it take for the carpet to dry?
Our carpet cleaning services are fast and efficient. We use high-powered air movers that quickly dry carpeting so you can return to life as usual in no time. In fact, your carpets will be partially dry by the time we leave your home. And all carpeting will be completely dry within 8 hours - guaranteed!
How long will my carpet remain clean?
When you invest in Flooring Expressions’ carpet cleaning services, you get carpeting that remains fresh and vibrant for months. We recommend at least a semi-annual carpet cleaning visit for optimal cleanliness standards. Our steam rinse cycle deeply cleans all residues from your carpeting, leaving it fresh and fluffy until your next scheduled cleaning. We guarantee your satisfaction for up to 90 days and will reclean any areas you are unhappy with within that time frame for free.
Do you move furniture?
When we come to your home or business for any cleaning or maintenance services, we can help move some furniture. However, we currently cannot move all types of furniture. The furniture we can help move includes small items such as end tables, nightstands, armchairs, and other belongings. Using leg-protecting foam blocks and plastic tabs keeps your furniture safe during the moving process.
Unfortunately, we simply do not have the manpower to help move large or heavier items or expensive furniture. Items we are not able to move include sofas, daybeds, or heavier cabinetry. We can always answer your questions about furniture removal ahead of time to help you prepare.
Do you offer pet-specific cleaning services?
If you own a pet, then we can help at Flooring Expressions. We have pet-specific services tailored to any pet owner's needs, including pet odor and stain removal services. When you live with pets, you are guaranteed to need these services at some point. With years of experience under our belts in tackling those pesky pet stains and odors, your home will be fresh again in no time.
How quickly will I get a response?
When you reach out to Flooring Expressions’ customer service team, you get a response within 24 hours. As a family-owned business, we operate on principles of honesty, integrity, and quality customer service, which is why we never make you wait for a response. In fact, we welcome calls or texts anytime you want to learn more, schedule a service visit, or let us know your home maintenance needs.
Do I need to be home during a cleaning or restoration?
Depending on the service you are receiving, it might be necessary for you to be on-site. We will let you know this ahead of time during your initial inquiry call. For most of our services, an initial inspection will be required. This inspection helps us prepare to clean your property with the utmost care and precision.